Crisis Management
Explore our Crisis Management services crafted to enhance organisational readiness, strategic leadership, and effective, timely response during high-pressure situations.
Maturity
Assessment
Understanding
the Business
Developing
the Plans
Training and Exercising
Maturity
Assessment
A clear understanding of the motivations behind developing crisis management plans, along with active engagement from the senior leadership team, is essential to embedding an effective crisis management culture. Leadership commitment is critical, not only in the development of these plans, but also to ensuring their regular training, testing, and continuous improvement through exercises.
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A thorough understanding of the business, its operating context, and current risk profile is essential to identifying which incidents have the potential to escalate into a crisis. Equally important is recognising the organisation’s risk appetite and knowing the threshold at which a business-as-usual disruption requires escalation into formal crisis management protocols.
Understanding the Business
Documenting Plan
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​Drawing on our extensive experience in crisis management, we design robust and adaptable crisis management structures that can be applied consistently across any type of incident. This ensures the crisis management team operates with clarity and confidence, regardless of the scenario. We also integrate these structures with your existing crisis communication strategy—or, where needed, collaborate with our trusted PR partner to help you develop a comprehensive communication plan from the ground up.
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An essential component of developing effective crisis management plans is establishing a structured training and exercise programme. This includes equipping all senior leaders and their deputies with the knowledge and confidence to perform their roles in a crisis. It also involves designing and delivering planned exercises that rigorously test the crisis management framework against realistic worst-case scenarios, ensuring the organisation is prepared to respond effectively under pressure.
Training and Exercising