This is an add-on to the Crisis Management Exercise. 
 
Clear, timely, and credible communication is one of the most important parts of any crisis response. Our Crisis Communication Training Add-On is designed to complement your wider crisis management training by helping leaders, spokespeople, and response teams communicate effectively during high-pressure incidents.
 
Delivered by professional business continuity and crisis management consultants, this training focuses on the communication challenges that arise when an organisation is under scrutiny, dealing with uncertainty, and needing to respond quickly. Participants learn how to shape key messages, manage internal and external communications, respond to stakeholder concerns, and maintain trust while events are still unfolding.
 
This add-on moves beyond generic media advice. It gives teams practical experience in handling the realities of crisis communication, including incomplete information, fast-changing situations, conflicting priorities, reputational pressure, and the need for consistent messaging across multiple channels.
 
Sessions can include communication planning, message development, stakeholder mapping, spokesperson practice, leadership communication under pressure, media response scenarios, and internal communications during disruption. Training can also be tailored to reflect your sector, risk profile, and likely incident types, making the experience relevant and immediately usable.
 
Used alongside crisis management training, this add-on helps ensure your organisation is not only able to make sound decisions during a crisis, but also explain those decisions clearly and confidently to staff, customers, partners, regulators, and the wider public.
 
Ideal for crisis teams, senior leaders, communications staff, and organisations that want to strengthen both operational response and reputational resilience.